# Padmori — machine-readable store facts

Brand: Padmori LLC (Wyoming, United States)
Contact: hello@padmori.com
Website: https://padmori.com

## What we sell
Custom needle-felt pet memorial keepsakes, handcrafted to order from a customer's photos.
Two forms:
- Framed portrait: 6 inch, 7 inch, 8 inch
- Full-body sculpture: 15 cm, 20 cm, 30 cm

## Prices (USD)
- 6-inch framed portrait: 499
- 7-inch framed portrait: 629
- 8-inch framed portrait: 799
- 15 cm full-body sculpture: 749
- 20 cm full-body sculpture: 1,299
- 30 cm full-body sculpture: 2,499 (founding price) / 2,699 (regular)
Prices are per piece, in USD.

## Order status
Checkout is not open yet; the store is in waitlist / pre-order state
(schema.org availability: PreOrder).

## Lead time
- Framed keepsakes: 4-6 weeks from photo approval
- Full-body sculptures: 5-8 weeks from photo approval
Shipping time is additional. Every order includes a photo and video preview for
customer approval before shipping.

## Shipping
- Free shipping within the United States
- US orders are DDP: customs duties and fees are included in the price
- International delivery dates are estimates (holidays and customs inspection
  may extend them); tracking is emailed after shipment

## Cancellation and refunds
- Within 48 hours of ordering: cancel for any reason, full refund
- After 48 hours and until the first preview is sent: cancel and receive 70%
  of the order total (30% covers materials and artisan time already invested)
- After the first preview is sent: the order cannot be cancelled and is not
  eligible for a refund; two free rounds of adjustments still apply
- Transit damage: contact us within 7 days of delivery with photos and we
  remake and reship a replacement free of charge
- Approved refunds are submitted to the original payment method within
  10 business days

## Material
100% wool outer layer over a wool-blend core (70% wool, 30% polyester).
Hand-needle-felt pieces carry natural variation in tone and texture; this is
expected, not a defect.

## Key pages
- Home: https://padmori.com/
- Product: https://padmori.com/product-felt
- Process: https://padmori.com/how-its-made
- Refund & cancellation policy: https://padmori.com/refunds
- Privacy: https://padmori.com/privacy
- Terms: https://padmori.com/terms

## Identity
- YouTube: https://www.youtube.com/@Padmori
- Pinterest: https://www.pinterest.com/padmori/